Recruiters can be a tremendous asset in a candidate’s job search. However, we all know it can be frustrating to work with a recruiter given the lack of communication that occurs at times. While a recruiter is working with you, they are also working with at least 20 or 30 other people at the same time.
Being a good recruiter requires constant juggling and multi-tasking, coupled with a positive attitude necessary in building strong relationships. Recruiters do not only help out candidates, but also answer to clients on a daily basis as well. What this means is that it might take more time than a recruiter would like to respond to candidates each day; and it is important to remember that a slow response is not an indicator of lack of interest on behalf of the recruiter. It is a reflection of the recruiter’s workload.
A typical day for a recruiter includes the following:
- A large number of outbound phone calls to candidates
- Several pre-arranged phone interviews with candidates who have expressed interest in an open position
- Client update calls to discuss progress on searches; engaging in new client discussions regarding open positions
- Seeking feedback from clients on candidate interviews; updating candidates after client face to face interviews
- Extending verbal offers to candidates selected for a new position
- Performing reference checks on candidates who have been extended offers
Outside of these “people” facing tasks, there is also a tremendous amount of data entry to record this activity and ensure that a candidate, client, interview, or job opening is not forgotten. To get a better sense of what this looks like, imagine an air traffic controller’s computer screen: innumerable moving dots, all of equal significance, that must be accounted for and have a positive outcome.
Recruiters enjoy helping candidates find the best job for his/her skill sets and personal priorities. The best way to communicate with a recruiter is to email or call, leaving a message if necessary. A good recruiter will respond as quickly as possible, depending upon the accessibility of the information needed to share with the candidate. Don’t be afraid to email or call the recruiter if you haven’t received an answer within 48 hours. Do not presume lack of interest on the recruiter’s part; most likely they are trying to surface from a long list of tasks, and your name is on the “to do” list. A reminder email/call is always welcome and does not offend a recruiter. The old saying is true, “the squeaky wheel gets the grease.”
Ultimately, a good recruiter views the candidate interaction as a relationship building experience and hopes that a candidate feels the same way. The most gratifying part of working as a recruiter is the relationships developed throughout a career, and watching candidates grow and flourish professionally.
Julie Schmidt is a Talent Acquisition Specialist at Mom Corps Dallas
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