6 Things To Know About AI at Work and During a Job Search in 2023
When it comes to AI, it’s hard to tell what’s hype and what’s real. Wondering how AI is going to affect your job? Or how to take advantage of AI during your job search? We spoke with David Rombough, Vice President of Customer Experience (CX) Advisory at VXI where he helps businesses leverage advanced technologies like AI, to break it down for you. (Full disclosure: David is a Spot On Talent client.)
To start, David says, you’re already using AI every day. In fact, it probably already makes your job easier. “AI is everything from tools deployed in the background on phones — looking at photos, photo editing — to tools in my Microsoft Office environment to ChatGPT to how do I take a ChatGPT-like thing to drive search,” he says.
But most recent advancements in the technology include dramatic improvements in quality of output. Namely, the ability of large language model (LLM) platforms to correctly generate human-like text, audio, video and art.
6 Things To Know About AI at Work and During a Job Search in 2023
- Expect Business Changes Within 12 to 24 months: It’s a little too early to tell what the impact of recent AI advances will be. However, David noted that the cycles of testing, introducing, and applying AI technologies are getting shorter and shorter. “It just strikes me that our ability to identify the use case, deploy it and move — it happens faster and faster and faster… I think this will start having a massive business impact within the next year or two.
- AI Will Likely Change and Enhance Human Work, Not Replace It: The ability of AI to make predictions, infer context and understand sentiment is powerful. This could help improve your output or the quality of your work many times over. In David’s example, a customer care agent could provide better service. “With new tools, I can provide way better data faster to that agent in real time,” he says, referring to the fact that the software can reference and make sense of information from internal manuals to Reddit posts and external databases in seconds. “We’ve never experienced it. I’m not sure that takes the person’s job away, which is a big fear, but it does fundamentally affect the nature of the work.” Imagine if AI tools actually provided information that was beyond what you could come up with. Understanding the potential applications for AI at your job can make you a more informed employee or candidate during a job search.
- Don’t Expect AI to Create An Award-Winning Document: Can you use ChatGPT to write a blog post or a cover letter? Sure. But the output will be fairly middle-of-the-road in terms of quality. Additionally, it won’t include anything unique to you or your perspective — and it could include errors. “I think what you’ll see over time is it will do the first draft of stuff and then it allows people to clean it up, true it up, make it better,” says David. If you want to leverage ChatGPT for writing your resume during your job search, make sure to do some additional work fine-tuning what it creates.
- Use Tools Like ChatGPT At Work & During a Job Search with Caution: For one thing, ChatGPT can and will give you incorrect information, with confidence. The technical term for this is “artificial hallucination,” and it got an attorney who used ChatGPT for research in trouble for citing cases that never existed in court. As David says, “I struggle with the stuff that you look at that’s been pushed out there, Chat GPT-4, and the fact that it’s still kicking out errors,” says David. It’s important to note that ChatGPT is just in a beta phase. Tools like this are only as good as the data they are fed. And in ChatGPT’s case, that data comes from the internet which is not always the most reliable source.
- Follow Company Guidelines and Laws: If you’re going to strike out on your own and leverage these new tools at work, it’s important to also check with your company about any policies. ChatGPT is not secure, so be careful before you give ChatGPT access to confidential company information or customer data. The FTC stated that businesses are responsible for ensuring AI is used without endangering consumer protections. However, some states are considering new laws to regulate the use of these tools.
- Be Aware of Ethical Implications: Using AI comes with a larger social responsibility. Many platforms have demonstrated serious bias against protected classes. Additionally, they have been trained on works created by artists who gave no consent (and received no credit or payment for their works). That’s to say nothing of the ability of AI to create audio and video that sounds or looks exactly like you.
New advancements in AI are in their early days so it’s hard to predict their full impact. But that doesn’t mean you can’t cautiously use new tools during a job search or at work. At the end of the day, AI won’t necessarily replace jobs, but it could change the fundamental nature of them. Get ahead of it by being familiar with how it works, how it could affect your job and what you can do to take advantage of these new technologies.
Find out more about what employers are looking for by submitting your resume today.
We’ve been spotlighting and sharing helpful recruiting and placement resources for both our client companies and our employment candidates for years. Please use our search tool to find a topic relevant to your employment needs, or choose from our list of topics below.
Recent Posts
Categories
- Applying for a Job
- Career Change
- Community
- Creative
- Dallas Employment Trends
- Dallas Job Candidates
- Employers
- Financial Tips
- Finding Opportunities
- Fun For Working Moms
- General
- Hot Jobs
- Hot Jobs & Companies
- Hybrid Work
- Insights
- Interviewing
- Progressive Thinking About Non-traditional Hiring
- Re-entering the Workforce
- Recruiter Relationships
- Remote Work
- Reputation Management
- Resume Rules
- Staying Sharp Till You are Ready
- Time Management
- Tools to Know
- Uncategorized
- What We Love About Dallas
- Work-Life Balance
- Work-Life Balance Tools
- World
Tags
Archives
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- October 2022
- August 2022
- July 2022
- April 2022
- March 2022
- January 2022
- October 2021
- August 2021
- July 2021
- June 2021
- May 2021
- March 2021
- February 2021
- January 2021
- December 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- March 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- May 2018
- April 2018
- February 2018
- January 2018
- November 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- May 2016
- June 2015
- May 2015
- April 2015
- March 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
Categories
- Applying for a Job
- Career Change
- Community
- Creative
- Dallas Employment Trends
- Dallas Job Candidates
- Employers
- Financial Tips
- Finding Opportunities
- Fun For Working Moms
- General
- Hot Jobs
- Hot Jobs & Companies
- Hybrid Work
- Insights
- Interviewing
- Progressive Thinking About Non-traditional Hiring
- Re-entering the Workforce
- Recruiter Relationships
- Remote Work
- Reputation Management
- Resume Rules
- Staying Sharp Till You are Ready
- Time Management
- Tools to Know
- Uncategorized
- What We Love About Dallas
- Work-Life Balance
- Work-Life Balance Tools
- World
Recent Comments