Benefits Specialist

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• Benefit Administration duties such as qualifying event, dependents aging out, batch benefit approvals, dependent verification, COBRA event processing terms, and professional development request approvals. Facilitate leave of absence processes/documentation, to include workers comp leave, claim management, etc.
• Utilize HRIS (Human Resources Information System) for the management and tracking of benefits data and file feed issue resolution. Generate accurate HR reports.
• Benefits Employee Support: monitor the benefits inbox and support ticketing system and respond to employees’ issues/questions promptly.
• Coordinate and track project dashboards for the benefits & compensation department.
• Complete benefit reconciliations and benefit invoice processing.
• Actively participate in weekly benefit team meetings with team and vendors.
• Make updates to benefit knowledge bank, as needed. Collaborate with benefits team and IT for benefit content page completion. Manage/update process documentation and employee “How to” guides.
• Maintain accurate and confidential records of employee benefits information.
• Provide support for the lead up to and during Open Enrollment.
• Assist with benefits audits, as requested.

• Recent benefits administration experience (minimum of 3-4 years) is required
• Bachelor’s in Human Resource Management, Business, Organizational Development, or related field strongly preferred.
• HRIS savvy. Proficiency with Workday preferred.
• Proficiency with MS Office Suite, including SharePoint and Excel (pivot tables, VLOOKUP, formulas)
• Strong organizational skills and attention to detail.
• Strong time management and prioritization skills.
• Personable and helpful personality. Excellent written and verbal communication skills.
• Self-starter who isn’t afraid to ask questions when assistance is needed.
• Ability to handle sensitive and confidential information with discretion.
• Ability to work in a fast-paced environment.
• Must have reliable transportation.

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